1.Different monitor can display different colors,even if it is the same color,So please allow reasonable color difference.
2.There may be little difference in length from different factories or even the same factory though marked the same size.
3.Delivery will be made within seven working days after the payment.
4.We send without shoes box ,please be noted.
5.The gross weight varies according to the different sizes.
6.Russian customer please tell a full and true name when order, otherwise parcels may not arrival.
7.Please confirm reception when receive the parcel.
8.Very very important:size of kids shoes is not standard, be sure not to use the size number to choose, the only way to get your baby to wear shoes suitable is to measure foot length of your baby. Foot length is the only standard!
If you are nor sure how to choose the size please feel free to contact us,if we are off line you can send message to us, we will reply at the first time.But if it is as reasons of your own to chose the wrong size, we are not responsible for this, please understand,thanks!
Foot length=insole length +1cm
Kindly be noted that US SIZE on shoe label was wrongly printed for some models, the size is incorrect. Please ignore the US Size on the shoe tongue label. We send out shoes according to the Eur Size.
We are not responsible for any dispute about US size defference between shoes and our size chart.Thanks for your kind understanding.
1. You may track the parcel by this link: www.17track.net/en/
2.Items are generally shipped out within 2 business day after your payment is completed. (Sat. & Sun. & Public holiday excluded.)
3.All customs fees, duties, and taxes for importing to your country are not included in the item price or shipping charge. These charges are buyer's responsibility.
1.If you are satisfied with our products and service, please take a minute to leave us a positive(5 stars) feedback. We will really appreciated that.
2. Neutral (3 stars) or negative (1-2 stars) feedback will not solve any problem or bring you any benefit right? So give us a chance to solve the problem before you do that. Thanks a lot.